Office workers and job holder people have so much work to do in their respective offices. They have to work for hours, and they have to communicate with their coworkers a lot as it is the requirement of their jobs. Sometimes, when they express their opinions and ideas, they may differ from other workers or their boss. And as result, a conflict at work occurs.
Nevertheless, when you are in a situation where you get stuck in a conflict at work, you think of ways to resolve those conflicts.
What is a conflict?
Firstly, you need to understand what is a conflict?
A conflict happens when there is a difference in people’s points of view or when someone has opposite ideas, plans, or decisions regarding one matter. It can arise when two people have different thoughts and don’t get along with each other’s viewpoints.
But the conflict at work is very bad for any business or office because it lessens the productivity, increases disputes and contretemps with staff simultaneously.
What to do to solve a conflict at work?
You may be thinking that what is the best way to handle conflicts at work? Or what is the best tip to solve conflicts at work? Or how can you resolve conflicts among coworkers? If you have ever conflicted with your fellow workers, how do you deal with the conflict in a team?
Have you ever got irritated and frustrated with other people when particular kinds of work-related issues happen? Do you feel very angry when a worker has a different point of view on work-related issues than you? What would you feel if someone else had a similar viewpoint to yours? Like these a lot of conflict at work can happen.
What to do when your boss is very strict with the staff and employees? Some bosses or even people who have higher authority than others sometimes show different kinds of difficult behaviors, including verbal abuse, rudeness, bullying, or very harsh rules that are compulsory to follow. If not followed properly, there are punishments for that.
Ways of resolving conflict
I present to you the best ways to handle a conflict at work. There are numerous tips and ways that you can follow and maintain a better relationship at your work.
1. Give Respect, take Respect
The best way to resolve a conflict is to respect each other’s opinions. Everyone has their way of thinking and ideology of describing thoughts, due to which differences of opinions can arise. You need to respect everyone even if they are not on good terms with you, as Respect comes first because it will help you solve any conflict at work. Cory Booker, who is an American politician, attorney, and author, said that;
“If you want to receive respect from others, give respect to others and if you want to encounter grace, embody it, and you should help others and have no intentions and expectations.”
If you have seniors in your office, you should respect them and their experience regardless of your disagreements with them. Similarly, you should also respect your juniors and their perspective. When any managing conflict happens, the first step is to stick with the facts and resolve issues.
2. Communicate well
The best and most authentic conflict resolution tip is communication and understanding. If you don’t understand what other people in your surroundings are talking about and don’t communicate with them, you are not doing the right thing.
Communication is the first factor that is needed to resolve a coworker’s conflict.
Poor communication leads to an altercation among people, which can only be sorted out by conversation and putting your objections first. Conflict at work can be personality-based as everyone thinks differently, but one of the positive ways to handle conflict is proper communication. You also need to appreciate that another person has different opinions that are just as valid and right as yours and are not completely wrong.
3. Appreciation and training
The exceptional way to resolve the disputes in the work environment is to appreciate the little efforts of other people. For instance, if your coworkers are working on a project and they complete it on time, you should appreciate their efforts as it will give them confidence, and you will appear as a supportive and friendly person to them.
An author named John Maxwell said it once;
“The good leaders relate well with others and make their team feel confident about themselves and their leaders, and that’s why they are called connectors.”
If you are a senior worker and you have many juniors working under you. You should take the initiative to help them train and teach them effective ways to sort out work. This will also help them in handling conflict at work. You should help them in task-based conflicts as it can cause a huge dispute among workers. Training will help them resolve issues which are usually termed as leadership conflicts or work style conflicts.
4. Stop gossiping:
Conflict at work is usually caused by gossiping about the discrimination done by the boss, as it is the basis of any conflict model. One of the positive ways to handle conflict and dissension at work is to stop gossiping about work issues. Gossiping is not a productive thing; it is a total waste of time. You need to utilize your work hours and be productive. It would be more effective if you invest your energy in a more useful way instead of expressing your dislike for other people or work.
Scott Allan, who is the author of multiple bestselling books, said that;
“People who criticize other people and judge their choice and make them guilty with their gossips, slander or rumors are setting themselves up for the same thing.”
You should stop complaining about the work and individuals to other people. Be reasonable, polite, and not be very egotistical or ego-centered. You should try to make your workplace and office a friendlier place.
5. Acceptance of others’ opinions
Acceptance of others’ opinion is usually disregarded in the workplace as there is also seniority complex or personality-based conflicts. You should accept that people are different and they can have different opinions than you. Do you respect and accept other people in any way? Or do you agree with their opinions?
You should learn the creative ways to solve conflicts based on differences in ideas. Self-reflect is also one of the best ways to understand the reason for conflict. You should never try to avoid workplace conflicts as they will only cause issues in the future. If you think that another person has a very different way of thinking and their opinions are not right as yours. You should start analyzing the situation by putting yourself in their shoes as it is a good way to resolve any conflict at work.
6. Build positive relations
Building a better and more positive relationship with your boss and coworkers can resolve many types of conflict at work.
Positive employee relations will lead the workers to a very relaxed work environment. There are many types of conflict resolution but acknowledging facts is one of the productive ways to resolve any conflict at work. It will also abolish the trend of a toxic work environment because dealing with a rude boss is a common reason for work-related stress issues.
Once Simon Sinek, an author, said that;
“It is necessary for employees to love their company first if they want their customers to love it.”
So, you need to adjust yourselves and love your company if you want it to grow.
If you follow the above tips, you can easily handle any conflict at work. I hope you encounter good and understanding people at your workplace.